Desktop Support Engineer L2 @Noida :Upto 6Lpa :Work From Home

Hiring for Leading ITES Company in Noida

from 3 to 8 year(s) of Experience
₹ 4,00,000 - 6,00,000 P.A.

Job Description

Greetings from KVC CONSULTANTS LTD.


We are looking for people with min 3 year of Technical Support experience for ITES Company based out of Noida.


Job Description:


-Provide L2 Level Customer Support

- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Perform other duties and responsibilities as necessary.


Eligibility:


- 3 plus year of experience in Technical Support

- Good communication skills


Educational Qualification:


Only Tech Graduates : (Btech's, B.E's, B.Sc Cs)


Compensation: 4,00,000 - 6,00,000 (Hike on last drawn)


Shift:24*7


Work Days:5 days working with 2 days rotational offs


Job location :Noida



To get your telephonic rounds scheduled Kindly reach out to our expert H.R's or you can Whatsaap "Tech Support Noida" if the calls go unanswered


*Tanya 6284328640 *Nishi 7869365175


#NO PLACEMENT CAHRGES#


Regards,

Prajit Grover

HR team

KVC CONSULTANTS LTD



PF // ESIC Benefits & CABS


Role:Associate/Senior Associate -(Technical)

Salary: 4,00,000 - 6,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent

Education-

UG:B.Sc in Electronics, General, Computers,BCA in Any Specialization,Diploma in Mechanical, Computers, Electrical, Electronics/Telecommunication, Engineering,B.Tech/B.E. in Any Specialization

PG:MS/M.Sc(Science) in Mechanical Engineering, Aerospace Engineering, Computers, Electronics & Embedded Technology, Electronics, Electrical Engineering, Industrial & Systems Engineering, Cyber Security Engineering, Data Informatics,M.Tech in Any Specialization,PG Diploma in Computers, Electrical, Electronics, Mechanical,MCA in Any Specialization

Doctorate:

Company Profile

KVC Consultants Ltd..

KVC IS A DIRECT HIRING CENTER FOR MNCs - NO PLACEMENT CHARGES..WE HAVE BEEN IN SERVICE FOR LAST 19 YEARS & HAVE HELPED MORE THAN 1 LAKH JOB SEEKERS TO GET THEIR JOBS & STRIVE TO REMAIN AS PASSIONATE & SPIRITED AS EVER BEFORE
Company Info
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Contact Company:KVC Consultants Ltd..

Website:http://kvcconsultantsltd-dev