International Customer Care (Semi Tech) : Bpo Exp 1year: @gurgaon:

Hiring for Leading ITES Company

from 1 to 5 year(s) of Experience
₹ 3,50,000 - 4,00,000 P.A.

Job Description

Greetings from KVC CONSULTANTS LTD.


We are looking for people with 1 year of international voice or non voice customer support experience for ITES based out of DLF Cyber City, Gurgaon.


Job Description:


- Responsible for solving queries of US Customers

- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Perform other duties and responsibilities as necessary.


Eligibility:


- 1 plus year of experience in international voice/non voice support

- Good communication skills


Educational Qualification:


Graduates/Undergraduates with 1 year INTERNATIONAL BPO EXP are eligible ( B Techs can also apply with Exp)


Compensation: 25,000-28,000 In hand (+2500 incentives)


Shift:24*7


Work Days:5 days working with 2 days rotational offs


Travel: BOTH SIDE CABS TILL PANDEMIC +

AND LATER ONE SIDE CAB AND Travel allowance of Rs.1750/-


Job location :DLF Cyber City, Gurgaon



To get your telephonic rounds scheduled Kindly reach out to our expert H.R's or you can Whatsaap " Voice Support Gurgaon" if the calls go unanswered .on the below mentioned numbers


"Simran 7880058161 *Monika 9588514456


#NO PLACEMENT CAHRGES#


Regards,

Prajit Grover

HR team

KVC CONSULTANTS LTD



PF // ESIC Benefits & CABS


Role:Associate/Senior Associate -(Technical)

Salary: 3,50,000 - 4,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate in Any Specialization

PG:Post Graduation Not Required

Doctorate:Any Doctorate in Any Specialization,Doctorate Not Required

Company Profile

KVC Consultants Ltd..

KVC IS A DIRECT HIRING CENTER FOR MNCs - NO PLACEMENT CHARGES..WE HAVE BEEN IN SERVICE FOR LAST 19 YEARS & HAVE HELPED MORE THAN 1 LAKH JOB SEEKERS TO GET THEIR JOBS & STRIVE TO REMAIN AS PASSIONATE & SPIRITED AS EVER BEFORE
Company Info
View Contact Details+

Contact Company:KVC Consultants Ltd..

Website:http://kvcconsultantsltd-dev