Greetings from KVC CONSULTANTS LTD.
We are looking for people with 1 year of international voice or non voice customer support experience for ITES based out of DLF Cyber City, Gurgaon.
- Responsible for solving queries of US Customers
- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Perform other duties and responsibilities as necessary.
- 1 plus year of experience in international voice/non voice support
- Good communication skills
Graduates/Undergraduates with 1 year INTERNATIONAL BPO EXP are eligible ( B Techs can also apply with Exp)
Compensation: 25,000-28,000 In hand (+2500 incentives)
Work Days:5 days working with 2 days rotational offs
Travel: BOTH SIDE CABS TILL PANDEMIC +
AND LATER ONE SIDE CAB AND Travel allowance of Rs.1750/-
Job location :DLF Cyber City, Gurgaon
To get your telephonic rounds scheduled Kindly reach out to our expert H.R's or you can Whatsaap " Voice Support Gurgaon" if the calls go unanswered .on the below mentioned numbers
"Simran 7880058161 *Monika 9588514456
#NO PLACEMENT CAHRGES#
KVC CONSULTANTS LTD
PF // ESIC Benefits & CABS
Role:Associate/Senior Associate -(Technical)
Salary: 3,50,000 - 4,00,000 P.A.
Industry:BPO / Call Centre
Employment Type:Full Time, Permanent
PG:Post Graduation Not Required
Doctorate:Any Doctorate,Doctorate Not Required
KVC Consultants Ltd..